UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_10-11-05.01) Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 02/07/2010 13:41:25 System Uptime: 11/06/2010 15:17:38 (3552 hours ago) Motherboard: Dell Inc. | | 0T86RH Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz | Microprocessor | 2194/200mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 218 GiB total, 185.847 GiB free. ==== Disabled Device Manager Items ============= Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: Symantec Iron Driver Device ID: ROOT\LEGACY_SYMIRON\0000 Manufacturer: Name: Symantec Iron Driver PNP Device ID: ROOT\LEGACY_SYMIRON\0000 Service: SymIRON Class GUID: Description: Device ID: ROOT\COMPOSITE_BATTERY\0000 Manufacturer: Name: PNP Device ID: ROOT\COMPOSITE_BATTERY\0000 Service: Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: BHDrvx64 Device ID: ROOT\LEGACY_BHDRVX64\0000 Manufacturer: Name: BHDrvx64 PNP Device ID: ROOT\LEGACY_BHDRVX64\0000 Service: BHDrvx64 Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: Symantec Real Time Storage Protection x64 Device ID: ROOT\LEGACY_SRTSP\0000 Manufacturer: Name: Symantec Real Time Storage Protection x64 PNP Device ID: ROOT\LEGACY_SRTSP\0000 Service: SRTSP Class GUID: {4d36e965-e325-11ce-bfc1-08002be10318} Description: CD-ROM Drive Device ID: IDE\CDROMMATSHITA_DVD+-RW_UJ890__________________1.01____\4&17DF1B88&0&0.1.0 Manufacturer: (Standard CD-ROM drives) Name: MATSHITA DVD+-RW UJ890 PNP Device ID: IDE\CDROMMATSHITA_DVD+-RW_UJ890__________________1.01____\4&17DF1B88&0&0.1.0 Service: cdrom ==== System Restore Points =================== RP33: 15/10/2010 19:21:23 - Norton 360 Registry Clean RP34: 16/10/2010 09:26:47 - Installed Java(TM) 6 Update 22 RP35: 16/10/2010 09:28:23 - Windows Update RP36: 24/10/2010 15:18:53 - Installed MySQL Server 5.1 RP37: 28/10/2010 00:10:02 - Windows Update RP38: 28/10/2010 14:23:03 - Windows Update RP39: 31/10/2010 01:01:20 - Device Driver Package Install: Hotspot Shield Network Service RP40: 31/10/2010 01:02:10 - Device Driver Package Install: Anchorfree HSS Adapter Network adapters RP41: 03/11/2010 22:41:19 - OTL Restore Point RP42: 05/11/2010 20:23:34 - Removed K9 Web Protection RP43: 06/11/2010 15:28:45 - Installed SUPERAntiSpyware Professional ==== Installed Programs ====================== .NET Reactor .NET Reactor Registration v4.0.0.0 Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Reader 9.1.2 Adobe Shockwave Player 11.5 Age of Mythology Akamai NetSession Interface Apple Application Support Apple Software Update µTorrent Broadband to go Camtasia Studio 7 Cisco EAP-FAST Module Cisco LEAP Module Cisco PEAP Module Compatibility Pack for the 2007 Office system Dell DataSafe Local Backup Dell DataSafe Local Backup - Support Software Dell Getting Started Guide DotNetBar for Windows Forms Download Updater (AOL LLC) ESET Online Scanner v3 FileZilla Client 3.3.4.1 Google Chrome Google Earth Google Update Helper GoToAssist 8.0.0.514 Java Auto Updater Java(TM) 6 Update 22 Junk Mail filter update Malwarebytes' Anti-Malware Microsoft .NET Framework 4 Multi-Targeting Pack Microsoft Application Error Reporting Microsoft Choice Guard Microsoft Office Excel MUI (English) 2007 Microsoft Office Home and Student 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Suite Activation Assistant Microsoft Office Word MUI (English) 2007 Microsoft Search Enhancement Pack Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft SQL Server 2008 R2 Management Objects Microsoft SQL Server Compact 3.5 SP2 ENU Microsoft SQL Server System CLR Types Microsoft Sync Framework Runtime Native v1.0 (x86) Microsoft Sync Framework Services Native v1.0 (x86) Microsoft Visual Basic 2010 Express - ENU Microsoft Visual C# 2010 Express - ENU Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4974 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools Microsoft Works Mozilla Firefox (3.6.12) MSVCRT MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML4 Parser MySQL Server 5.1 No-IP DUC Norton 360 Notepad++ PFPortChecker 1.0.36 Pidgin PowerDVD DX Python 2.7 py2exe-0.6.9 QuickTime Roxio Burn Roxio Update Manager Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841) Security Update for Microsoft .NET Framework 4 Extended (KB2416472) Skype Toolbars Skype™ 4.2 SUPERAntiSpyware Professional TeamViewer 5 Update for Office 2007 (KB934528) Update for Office System 2007 Setup (KB929722) Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU Vodafone Mobile Connect Lite Windows Live Call Windows Live Communications Platform Windows Live Essentials Windows Live Mail Windows Live Messenger Windows Live Movie Maker Windows Live Photo Gallery Windows Live Sign-in Assistant Windows Live Sync Windows Live Toolbar Windows Live Upload Tool Windows Live Writer Yahoo! Messenger Yahoo! Software Update Yahoo! Toolbar ==== Event Viewer Messages From Past Week ======== 31/10/2010 01:03:58, Error: Service Control Manager [7034] - The Hotspot Shield Monitoring Service service terminated unexpectedly. It has done this 1 time(s). 31/10/2010 01:03:52, Error: Service Control Manager [7034] - The Hotspot Shield Routing Service service terminated unexpectedly. It has done this 1 time(s). 31/10/2010 01:02:34, Error: Service Control Manager [7030] - The Hotspot Shield Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. 06/11/2010 15:29:33, Error: Service Control Manager [7000] - The SASENUM service failed to start due to the following error: This driver has been blocked from loading 06/11/2010 15:29:33, Error: Application Popup [1060] - \??\C:\Program Files (x86)\SUPERAntiSpyware\SASENUM.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver. 06/11/2010 15:21:20, Error: Service Control Manager [7000] - The RtsUStor.Sys Realtek USB Card Reader service failed to start due to the following error: The system cannot find the file specified. 06/11/2010 15:19:55, Error: Service Control Manager [7003] - The Server service depends the following service: Srv. This service might not be installed. 06/11/2010 15:19:55, Error: Service Control Manager [7001] - The HomeGroup Listener service depends on the Server service which failed to start because of the following error: The dependency service does not exist or has been marked for deletion. 06/11/2010 15:19:26, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service does not exist or has been marked for deletion. 06/11/2010 15:18:16, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 SRTSP SymIRON 06/11/2010 15:17:50, Error: Microsoft-Windows-Kernel-Processor-Power [35] - Performance power management features on processor 0 in group 0 are disabled due to a firmware problem. Check with the computer manufacturer for updated firmware. 06/11/2010 15:16:43, Error: Service Control Manager [7034] - The Dock Login Service service terminated unexpectedly. It has done this 1 time(s). 06/11/2010 15:16:43, Error: Service Control Manager [7031] - The Norton 360 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. 05/11/2010 21:50:47, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{B7E6A2B4-768D-43BC-B361-7281614D6BF1}' was corrupted and it has been recovered. Some data might have been lost. 05/11/2010 21:49:01, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{BBE82DA7-395C-4FE8-B531-31F02C460C93}' was corrupted and it has been recovered. Some data might have been lost. 05/11/2010 21:47:10, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{8B50B34F-3805-4912-AD2D-CFA99EF9763E}' was corrupted and it has been recovered. Some data might have been lost. 05/11/2010 21:45:31, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{E6F7EFC3-15FF-4A08-A30B-205E53FE74A3}' was corrupted and it has been recovered. Some data might have been lost. 05/11/2010 21:44:06, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{AA4F09A9-4973-48E3-82AC-BD4AB39B006C}' was corrupted and it has been recovered. Some data might have been lost. 05/11/2010 21:42:36, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{2E1B2FF4-576E-40CF-8306-9100A911B046}' was corrupted and it has been recovered. Some data might have been lost. 05/11/2010 21:41:06, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{4866F783-123B-4AF0-B922-4D41991847F5}' was corrupted and it has been recovered. Some data might have been lost. 05/11/2010 21:39:22, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{516D946A-A4C4-4209-BABA-FBFACA707152}' was corrupted and it has been recovered. Some data might have been lost. 05/11/2010 21:37:14, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\??\Volume{fa76661c-dfba-11de-9aef-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{5BA9DD69-964D-47AA-BE54-1E287294A2B0}' was corrupted and it has been recovered. Some data might have been lost. 05/11/2010 21:36:05, Error: Microsoft-Windows-Time-Service [4] - The time provider 'NtpClient' failed to start due to the following error: The system cannot find the file specified. (0x80070002) 05/11/2010 21:36:05, Error: Microsoft-Windows-Time-Service [21] - The time service is configured to use one or more input providers, however, none of the input providers are available. The time service has no source of accurate time. 02/11/2010 17:11:39, Error: Service Control Manager [7003] - The Symantec Iron Driver service depends the following service: SymDS. This service might not be installed. 02/11/2010 17:11:39, Error: Service Control Manager [7003] - The BHDrvx64 service depends the following service: SymDS. This service might not be installed. ==== End Of File ===========================