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 10:50:32 AM   	 System 	 System 	
Connected with TIP_Ken I
 10:50:37 AM   	 Customer 	 Ross 	
Greetings Ken
 10:51:07 AM   	 Agent 	 TIP_Ken I 	
Welcome to DELL US Electronics and Accessories Chat! My name is Ken and I can be reached at us_con_sl_apos_chat@dell.com.
 10:51:07 AM   	 Agent 	 TIP_Ken I 	
Hi Ross! Smile
 10:51:12 AM   	 Agent 	 TIP_Ken I 	
How are you today? And How may I assist you? Smile
 10:51:18 AM   	 Customer 	 Ross 	
I am well, hope you are too!
 10:51:45 AM   	 Customer 	 Ross 	
Yes, could I get the part number and cost for the 84WHr 6-Cell battery in this laptop? http://www.dell.com/en-us/shop/productdetails/xps-15-9550-laptop/dncwx1630h
 10:52:27 AM   	 Agent 	 TIP_Ken I 	
I'll be happy to assist you with that . Smile
 10:52:31 AM   	 Customer 	 Ross 	
:D
 10:52:32 AM   	 Agent 	 TIP_Ken I 	
ONe moment let me check
 10:52:35 AM   	 Customer 	 Ross 	
Take your time
 10:52:42 AM   	 Agent 	 TIP_Ken I 	
Do you have the service tag of the system?
 10:53:13 AM   	 Customer 	 Ross 	
I don't - I've yet to purchase - this is going into my purchase decision Smile
 10:53:41 AM   	 Customer 	 Ross 	
Model XPS 15 9550 - Order code dncwx1630h
 10:53:47 AM   	 Agent 	 TIP_Ken I 	
OH i see one moment please
 10:53:51 AM   	 Customer 	 Ross 	
Dell 84 WHr 6-Cell Lithium-Ion Battery
 10:53:54 AM   	 Customer 	 Ross 	
Thank you
 10:54:17 AM   	 Agent 	 TIP_Ken I 	
Ross this carries a 6 ecllltihium battery
 10:54:35 AM   	 Customer 	 Ross 	
Yes, I am aware
 10:54:57 AM   	 Customer 	 Ross 	
I know the battery is "non user serviceable" as it is internal however I want to ensure I could order the part anyway.
 10:55:57 AM   	 Agent 	 TIP_Ken I 	
Yes Ross no worries about that , and by the way the battery's warranty is 1 year so it will be covered if there's somethin happened to it
 10:56:29 AM   	 Customer 	 Ross 	
Totally, I'm going to order a model with a 4 cell battery, add in my own SSD and upgrade the battery to 6 cell
 10:56:35 AM   	 Customer 	 Ross 	
Save $
 10:56:55 AM   	 Customer 	 Ross 	
http://www.notebookcheck.net/fileadmin/Notebooks/Dell/XPS/XPS_15_Late_2013/xps15batteries.jpg
 10:58:12 AM   	 Agent 	 TIP_Ken I 	
Yes that's correct
 10:58:12 AM   	 Agent 	 TIP_Ken I 	
that will work
 10:58:42 AM   	 Customer 	 Ross 	
Right, I just would like to get the cost of the Dell 84 WHr 6-Cell Lithium-Ion Battery
 10:59:58 AM   	 Agent 	 TIP_Ken I 	
By the way ross if you are planning to order the ssytem i highly suggest you to call the system sales department for them to give you the best deal for it here's the number 18009153355
 11:00:30 AM   	 Customer 	 Ross 	
Right, I will be happy to purchase as long as I can get the part number and cost for the Dell 84 WHr 6-Cell Lithium-Ion Battery
 11:00:37 AM   	 Customer 	 Ross 	
As a part replacement
 11:02:02 AM   	 Customer 	 Ross 	
As in, I would like to purchase the Dell 84 WHr 6-Cell Lithium-Ion Battery from this laptop http://www.dell.com/en-us/shop/productdetails/xps-15-9550-laptop/dncwx1630h separately as a service part, have it shipped to me.
 11:03:28 AM   	 Agent 	 TIP_Ken I 	
May i know the part number of the Dell 84 WHr 6-Cell Lithium-Ion Battery youa re referring to?
 11:03:45 AM   	 Customer 	 Ross 	
That is why I am chatting in, I do not know the part number or cost of the battery Sad