Dear Cameron Daniel,
Your HostBig! web hosting account has been setup, this
message contains all the details you need to get started.
Please read this message fully and print it out or keep a copy
of it in your computer for future reference.
Thank you for choosing HostBig!
1. Nameserver Settings:
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If you have purchased your domain from us you can ignore
this section, we will set the nameservers automatically.
Once you have uploaded your website to our server you need
to contact your domain registrar and set the nameservers
of your domain to ours:
1.nsjet.com
2.nsjet.com
Some registrars require the IP address of our nameservers, they are:
The IP address for 1.nsjet.com is 74.55.138.210
The IP address for 2.nsjet.com is 74.55.139.250
Please note it can still take 24-48 hours after you set the
nameservers for your domain name to 'propagate' (register
around the Internet) and become fully active, there is nothing
we can do about this, it's just the way the Internet works.
2. Master Account information:
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Domain Name: xRadio.us
IP Address: 64.37.52.52
Username: expulsi1
Password: BNUae5N4Bp
-This username and password is used for both FTP and Control Panel Login.
3. FTP - Uploading your website:
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You can begin to upload files to your domain right now to the
following IP address as the HostAddress in your FTP software:
Host Address: 64.37.52.52 or ftp.xRadio.us (after DNS propagates)
Directory: /public_html/
Username: expulsi1
Password: BNUae5N4Bp
When you connect via FTP to the server make sure you
place all files in the /public_html/ folder and make sure you
have your homepage named index.html (all lower case - change file extension if you understand what this means).
Once you have uploaded your files to our server you can view them
using the IP address together with your username, for example:
http://64.37.52.52/~expulsi1/
You do need to put the ~
4. Cpanel login information:
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The Control Panel (cPanel) is used to configure the features of your
HostBig! account, to log into your cPanel you can use either the IP
address or your domain name followed by :2082, for example:
http://64.37.52.52:2082 or http://www.xRadio.us:2082 (after DNS propagates)
Username: expulsi1
Password: BNUae5N4Bp
Use the IP address if your DNS has not resolved to this server yet.
The http:// must be present in the address to access port :2082
Not sure how to use your cPanel Control Panel?
There is also detailed documentation at the cPanel official
website here: http://www.cpanel.net/docs/cpanel/
5. Online Site Builder:
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You access the online site builder through the cPanel, see the
icon 'Site Builder' under the software section.
6. Email Account Settings:
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Incoming Mail (POP3): mail.xRadio.us
Outgoing Mail *(SMTP): mail.xRadio.us or the SMTP server of your ISP
Account Name**: name@xRadio.us
Password**: mail password
Ensure 'My server requires authentication' is checked and that
you input your mail Account Name and Password.
*We recommend using the SMTP of your ISP for best performance.
**The mail Account Name and Password is set by you in the
Email management section of the Control Panel.
7. FrontPage Instructions (only if you use Microsoft FrontPage)
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You may be able to publish right away to your server depending on
what version of FrontPage you have.
Before DNS propagates:
ftp://64.37.52.52/public_html/
After your DNS propagates you may publish to your domain name, for example:
http://www.xRadio.us
Once you have uploaded your files to our server you can view them
using the IP address together with your username, for example:
http://64.37.52.52/~expulsi1/
You do need to put the ~
8. Support
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In the first instance please open a ticket from here:
http://www.hostbig.com/clients/submitticket.php
For live assistance we are available 24 hours a day, 7 days here:
http://www.hostbig.com/contact_hostbig.php
-please have the Master Account information and ticket reference to hand
_____________________________________________
The HostBig! team work hard to provide an efficient and reliable hosting service,
if you are not satisfied with any aspect, please do let us know.
Regards
Alan Marsden
Customer Services Manager
HostBig! - Big Features, Small Price
Email: sales@hostbig.com
Website: www.hostbig.com