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- Melina F: Hi, my name is Melina F. How may I help you?
- Jon: I am trying to send money to someone in Sweden
- Jon: I have no idea what the "Bank Code" is, although I do have a BIC/SWIFT
- Jon: Also, the account number the person has provided for me won't fit into the account number box (it says only 10 characters permitted!)
- Jon: I do know the name of the bank
- Melina F: Please contact the receiver and ask him/her the information needed for the transfer
- Melina F: We apologize for any inconvenience.
- Jon: I have, this is the information he provided.
- Jon: There must be a database where I can look this information up?
- Melina F: Western Union does not offer that kind of information
- Melina F: We apologize for any inconvenience.
- Melina F: Is there anything else I can help you with today?
- Jon: Yes, it requires his bank account number
- Jon: the number he has provided
- Jon: is greater than 10 characters in length
- Jon: and the box where I enter it doens't allow more than 10 characters
- Melina F: If you have any further questions, please do not hesitate to contact us again.
- Melina F has disconnected.
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