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  1. I and the community are greatly appreciative of how quickly and efficiently you handled this, it's awesome to see such a dedicated team behind IRCCloud.
  2. Thank you for your work, I'll be sure to let you know of any future occurrences.
  3. Regards,
  4. [Nerixel]
  5. ===========================================================
  6. On 4 May 2016 23:33, "Abuse" <team@irccloud.com> wrote:
  7. Thanks for the report. They have been banned and IP blocked. Please let us know if they return.
  8. -----
  9. IRCCloud abuse response team
  10. abuse@irccloud.com
  11. ===========================================================
  12. [Nerixel] on May 4, 2016 at 1:47am wrote:
  13. Dear IRCCloud admins,
  14. We've had a user spamming our three public channels over the last two days:
  15. #FuelRats
  16. #RatChat
  17. #DrillRats
  18. There have been six instances of this occurring that I've seen, four of which occurred today and I recorded. All times are in UTC+1000, except for the UTC times in the headings, which I've included for your convenience. This is continuing as we speak - I had another instance while drafting this email.
  19. Note that the spamming is targeted to us, using a trigger word that activates our bot (mechasqueak[BOT]). In addition, most of the regular clients in these channels have a highlight trigger on this word.
  20. The spammer is caught after about 5 seconds by our flood protection channel mode.
  21. Instance 1 - 2016-05-03 23:57 UTC
  22. #FuelRats
  23. [09:57:42] * mib_5k29mn (uid161677@mib-B19E61E0.highgate.irccloud.com) joins #FuelRats
  24. [09:57:47] <mib_5k29mn> ratsignal
  25. [09:57:48] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_5k29mn
  26. [09:57:48] <mib_5k29mn> ratsignal
  27. [09:57:48] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_5k29mn
  28. [09:57:49] <mib_5k29mn> ratsignal
  29. [09:57:49] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_5k29mn
  30. [09:57:49] <mib_5k29mn> ratsignal
  31. [09:57:49] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_5k29mn
  32. [09:57:50] <mib_5k29mn> ratsignal
  33. [09:57:50] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_5k29mn
  34. [09:57:50] * irc.us.mibbit.net sets mode: +b *!*@mib-B19E61E0.highgate.irccloud.com
  35. [09:57:50] * mib_5k29mn was kicked from #FuelRats by irc.ca.us.mibbit.net (Flooding (Limit is 5 lines per 5 seconds))
  36. #RatChat
  37. [09:59:24] * mib_5k29mn (uid161677@mib-B19E61E0.highgate.irccloud.com) joins #RatChat
  38. [09:59:28] <mib_5k29mn> ratsignal
  39. [09:59:28] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_5k29mn
  40. [09:59:28] <mib_5k29mn> ratsignal
  41. [09:59:29] <mib_5k29mn> ratsignal
  42. [09:59:29] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_5k29mn
  43. [09:59:29] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_5k29mn
  44. [09:59:29] <mib_5k29mn> ratsignal
  45. [09:59:29] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_5k29mn
  46. [09:59:30] <mib_5k29mn> ratsignal
  47. [09:59:30] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_5k29mn
  48. [09:59:30] * irc.us.mibbit.net sets mode: +b *!*@mib-B19E61E0.highgate.irccloud.com
  49. [09:59:30] * mib_5k29mn was kicked from #RatChat by irc.ca.us.mibbit.net (Flooding (Limit is 5 lines per 5 seconds))
  50. #DrillRats
  51. [10:00:30] * mib_5k29mn (uid161677@mib-B19E61E0.highgate.irccloud.com) joins #DrillRats
  52. [10:00:34] <mib_5k29mn> ratsignal
  53. [10:00:35] <mib_5k29mn> ratsignal
  54. ...
  55. [10:00:35] <mib_5k29mn> ratsignal
  56. [10:00:36] <mib_5k29mn> ratsignal
  57. [10:00:36] <mib_5k29mn> ratsignal
  58. [10:00:37] * irc.us.mibbit.net sets mode: +b *!*@mib-B19E61E0.highgate.irccloud.com
  59. [10:00:37] * mib_5k29mn was kicked from #DrillRats by irc.ca.us.mibbit.net (Flooding (Limit is 5 lines per 5 seconds))
  60. Instance 2 - 2016-05-04 00:05 UTC
  61. #FuelRats
  62. [10:05:47] * mib_2n1km (uid161678@mib-FEDBAF07.tooting.irccloud.com) joins #FuelRats
  63. [10:05:50] <mib_2n1km> ratsignal
  64. [10:05:50] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2n1km
  65. [10:05:50] <mib_2n1km> ratsignal
  66. [10:05:50] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2n1km
  67. [10:05:51] <mib_2n1km> ratsignal
  68. [10:05:51] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2n1km
  69. [10:05:51] <mib_2n1km> ratsignal
  70. [10:05:51] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2n1km
  71. ...
  72. [10:05:52] <mib_2n1km> ratsignal
  73. [10:05:52] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2n1km
  74. [10:05:52] * irc.us.mibbit.net sets mode: +b *!*@mib-FEDBAF07.tooting.irccloud.com
  75. [10:05:52] * mib_2n1km was kicked from #FuelRats by irc.ca.us.mibbit.net (Flooding (Limit is 5 lines per 5 seconds))
  76. #RatChat
  77. [10:05:59] * mib_2n1km (uid161678@mib-FEDBAF07.tooting.irccloud.com) joins #RatChat
  78. ...
  79. [10:06:02] <mib_2n1km> ratsignal
  80. [10:06:02] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2n1km
  81. [10:06:03] <mib_2n1km> ratsignal
  82. [10:06:03] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2n1km
  83. [10:06:03] <mib_2n1km> ratsignal
  84. [10:06:03] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2n1km
  85. [10:06:03] <mib_2n1km> ratsignal
  86. [10:06:04] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2n1km
  87. [10:06:04] <mib_2n1km> ratsignal
  88. [10:06:04] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2n1km
  89. [10:06:04] * irc.us.mibbit.net sets mode: +b *!*@mib-FEDBAF07.tooting.irccloud.com
  90. [10:06:04] * mib_2n1km was kicked from #RatChat by irc.ca.us.mibbit.net (Flooding (Limit is 5 lines per 5 seconds))
  91. #DrillRats
  92. [10:06:13] * mib_2n1km (uid161678@mib-FEDBAF07.tooting.irccloud.com) joins #DrillRats
  93. [10:06:18] <mib_2n1km> ratsignal
  94. [10:06:18] <mib_2n1km> ratsignal
  95. [10:06:19] <mib_2n1km> ratsignal
  96. [10:06:19] <mib_2n1km> ratsignal
  97. [10:06:20] <mib_2n1km> ratsignal
  98. [10:06:20] * irc.us.mibbit.net sets mode: +b *!*@mib-FEDBAF07.tooting.irccloud.com
  99. [10:06:20] * mib_2n1km was kicked from #DrillRats by irc.ca.us.mibbit.net (Flooding (Limit is 5 lines per 5 seconds))
  100. Instance 3 - 2016-05-04 00:27 UTC
  101. This time it appears the spammer learned a bit about our flood protection and started trying to overcome it.
  102. #FuelRats
  103. [10:27:12] * mib_2k5m3n (uid161680@mib-D11CA0DC.highgate.irccloud.com) joins #FuelRats
  104. [10:27:27] <mib_2k5m3n> ratsignal
  105. [10:27:27] <mib_2k5m3n> ratsignal
  106. [10:27:27] <mib_2k5m3n> ratsignal
  107. [10:27:27] <mib_2k5m3n> ratsignal
  108. [10:27:27] <mib_2k5m3n> ratsignal
  109. [10:27:27] * irc.us.mibbit.net sets mode: +b *!*@mib-D11CA0DC.highgate.irccloud.com
  110. [10:27:27] * mib_2k5m3n was kicked from #FuelRats by irc.ca.us.mibbit.net (Flooding (Limit is 5 lines per 5 seconds))
  111. #RatChat
  112. [10:27:34] * mib_2k5m3n (uid161680@mib-D11CA0DC.highgate.irccloud.com) joins #RatChat
  113. [10:27:37] <mib_2k5m3n> ratsignal
  114. [10:27:38] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2k5m3n
  115. ...
  116. [10:27:38] <mib_2k5m3n> ratsignal
  117. [10:27:38] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2k5m3n
  118. [10:27:38] <mib_2k5m3n> ratsignal
  119. [10:27:39] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2k5m3n
  120. [10:27:39] <mib_2k5m3n> ratsignal
  121. [10:27:39] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2k5m3n
  122. [10:27:39] <mib_2k5m3n> ratsignal
  123. [10:27:40] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2k5m3n
  124. [10:27:44] <mib_2k5m3n> ratsignal
  125. [10:27:44] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2k5m3n
  126. [10:27:44] <mib_2k5m3n> ratsignal
  127. [10:27:44] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2k5m3n
  128. [10:27:44] <mib_2k5m3n> ratsignal
  129. [10:27:44] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2k5m3n
  130. ...
  131. [10:27:47] <mib_2k5m3n> ratsignal
  132. [10:27:47] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2k5m3n
  133. [10:27:47] <mib_2k5m3n> ratsignal
  134. [10:27:48] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2k5m3n
  135. [10:27:49] <mib_2k5m3n> ratsignal
  136. [10:27:49] <D0lphin[PC]> you're so lame
  137. [10:27:49] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2k5m3n
  138. [10:27:50] <mib_2k5m3n> ratsignal
  139. [10:27:50] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2k5m3n
  140. [10:27:50] <mib_2k5m3n> ratsignal
  141. [10:27:51] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2k5m3n
  142. [10:27:51] <D0lphin[PC]> go away
  143. [10:27:52] <mib_2k5m3n> ratsignal
  144. [10:27:52] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2k5m3n
  145. [10:27:53] <mib_2k5m3n> ratsignal
  146. [10:27:53] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2k5m3n
  147. [10:27:54] <mib_2k5m3n> ratsignal
  148. [10:27:54] <%mechasqueak[BOT]> Grabbed 'R@signal' from mib_2k5m3n
  149. ...
  150. [10:28:05] <D0lphin[PC]> try harder seriously
  151. [10:28:15] <D0lphin[PC]> like if that's your idea of fucking with people, get more creative
  152. [10:28:17] <D0lphin[PC]> you're boring
  153. [10:28:20] <mib_2k5m3n> ratsignal
  154. [10:28:20] <mib_2k5m3n> ratsignal
  155. [10:28:20] <mib_2k5m3n> ratsignal
  156. [10:28:20] <mib_2k5m3n> ratsignal
  157. [10:28:20] <mib_2k5m3n> ratsignal
  158. [10:28:20] * irc.us.mibbit.net sets mode: +b *!*@mib-D11CA0DC.highgate.irccloud.com
  159. [10:28:20] * mib_2k5m3n was kicked from #RatChat by irc.ca.us.mibbit.net (Flooding (Limit is 5 lines per 5 seconds))
  160. #DrillRats
  161. [10:28:42] * mib_2k5m3n (uid161680@mib-D11CA0DC.highgate.irccloud.com) joins #DrillRats
  162. [10:28:45] <mib_2k5m3n> ratsignal
  163. [10:28:46] <mib_2k5m3n> ratsignal
  164. [10:28:47] <mib_2k5m3n> ratsignal
  165. [10:28:47] <mib_2k5m3n> ratsignal
  166. [10:28:48] <mib_2k5m3n> ratsignal
  167. [10:28:48] * irc.us.mibbit.net sets mode: +b *!*@mib-D11CA0DC.highgate.irccloud.com
  168. [10:28:48] * mib_2k5m3n was kicked from #DrillRats by irc.ca.us.mibbit.net (Flooding (Limit is 5 lines per 5 seconds))
  169. Instance 4 - 2016-05-04 00:34 UTC
  170. Note the change of nickname format. This time the spammer attempted to impersonate a known member of our group, "D0lphin[PC]", by using a capital I in place of a lowercase L.
  171. We suspect the spammer targeted D0lphin specifically because during Instance 3, D0lphin was openly critical of what the spammer was doing. I left his logs in there for your reference (10:28:05 to 10:28:17).
  172. #FuelRats
  173. [10:34:56] * d0Iphin[PC] (uid161683@mib-52CE454F.brockwell.irccloud.com) joins #FuelRats
  174. [10:35:00] <d0Iphin[PC]> ratsignal
  175. [10:35:01] <%mechasqueak[BOT]> Grabbed 'R@signal' from d0Iphin[PC]
  176. [10:35:01] <d0Iphin[PC]> ratsignal
  177. [10:35:01] <%mechasqueak[BOT]> Grabbed 'R@signal' from d0Iphin[PC]
  178. [10:35:01] <d0Iphin[PC]> ratsignal
  179. [10:35:02] <%mechasqueak[BOT]> Grabbed 'R@signal' from d0Iphin[PC]
  180. [10:35:02] <d0Iphin[PC]> ratsignal
  181. [10:35:02] <%mechasqueak[BOT]> Grabbed 'R@signal' from d0Iphin[PC]
  182. [10:35:03] <d0Iphin[PC]> ratsignal
  183. [10:35:03] <%mechasqueak[BOT]> Grabbed 'R@signal' from d0Iphin[PC]
  184. [10:35:04] * irc.us.mibbit.net sets mode: +b *!*@mib-52CE454F.brockwell.irccloud.com
  185. [10:35:04] * d0Iphin[PC] was kicked from #FuelRats by irc.ca.us.mibbit.net (Flooding (Limit is 5 lines per 5 seconds))
  186. #RatChat
  187. [10:35:12] * d0Iphin[PC] (uid161683@mib-52CE454F.brockwell.irccloud.com) joins #RatChat
  188. [10:35:15] <d0Iphin[PC]> ratsignal
  189. [10:35:16] <%mechasqueak[BOT]> Grabbed 'R@signal' from d0Iphin[PC]
  190. [10:35:16] <d0Iphin[PC]> ratsignal
  191. [10:35:16] <%mechasqueak[BOT]> Grabbed 'R@signal' from d0Iphin[PC]
  192. [10:35:17] <d0Iphin[PC]> ratsignal
  193. [10:35:17] <%mechasqueak[BOT]> Grabbed 'R@signal' from d0Iphin[PC]
  194. [10:35:17] <d0Iphin[PC]> ratsignal
  195. [10:35:17] <%mechasqueak[BOT]> Grabbed 'R@signal' from d0Iphin[PC]
  196. [10:35:17] <d0Iphin[PC]> ratsignal
  197. [10:35:18] <%mechasqueak[BOT]> Grabbed 'R@signal' from d0Iphin[PC]
  198. [10:35:18] * irc.us.mibbit.net sets mode: +b *!*@mib-52CE454F.brockwell.irccloud.com
  199. [10:35:18] * d0Iphin[PC] was kicked from #RatChat by irc.ca.us.mibbit.net (Flooding (Limit is 5 lines per 5 seconds))
  200. #DrillRats
  201. [10:35:25] * d0Iphin[PC] (uid161683@mib-52CE454F.brockwell.irccloud.com) joins #DrillRats
  202. [10:35:27] <d0Iphin[PC]> ratsignal
  203. [10:35:28] <d0Iphin[PC]> ratsignal
  204. [10:35:29] <d0Iphin[PC]> ratsignal
  205. [10:35:29] <d0Iphin[PC]> ratsignal
  206. [10:35:30] <d0Iphin[PC]> ratsignal
  207. ...
  208. [10:35:34] <d0Iphin[PC]> ratsignal
  209. [10:35:34] <d0Iphin[PC]> ratsignal
  210. [10:35:34] <d0Iphin[PC]> ratsignal
  211. [10:35:34] <d0Iphin[PC]> ratsignal
  212. [10:35:34] <d0Iphin[PC]> ratsignal
  213. [10:35:34] * irc.us.mibbit.net sets mode: +b *!*@mib-52CE454F.brockwell.irccloud.com
  214. [10:35:34] * d0Iphin[PC] was kicked from #DrillRats by irc.ca.us.mibbit.net (Flooding (Limit is 5 lines per 5 seconds))
  215. We would greatly appreciate any assistance you can give us on this matter.
  216. I am happy to continue forwarding instances to you as they occur, but in the interest of not spamming you with emails I'll just write them down and pass them on at your request
  217. Regards,
  218. [Nerixel]
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