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CMGT 410 version 12

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  1.         Course Syllabus
  2. College of Information Systems & Technology
  3. CMGT/410 Version 13
  4. Project Planning & Implementation
  5. Copyright © 2012, 2011, 2010, 2008, 2007, 2005, 2004, 2003 by University of Phoenix. All rights reserved.
  6.  
  7. Course Description
  8.  
  9. This course provides the foundation for successful project planning, organization, and implementation within the realm of information technology. The course uses real-world examples and identifies common mistakes and pitfalls in project management. Topics covered include project scoping, estimating, budgeting, scheduling and staffing, tracking and controlling, and software tools for project management.
  10.  
  11. Policies
  12.  
  13. Faculty and students will be held responsible for understanding and adhering to all policies contained within the following two documents:
  14.  
  15. •     University policies: You must be logged into the student website to view this document.
  16. •     Instructor policies: This document is posted in the Course Materials forum.
  17.  
  18. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality.
  19.  
  20. Course Materials
  21.  
  22. Marchewka, J. T. (2012). Information technology project management: Providing measurable organizational value (4th ed.). Hoboken, NJ: Wiley
  23.  
  24. Software
  25.  
  26. Microsoft® Project 2010 (Virtual Desktop)
  27.  
  28. Microsoft® Visio® 2010 (Virtual Desktop)
  29.  
  30. Microsoft® Excel® 2010 (Virtual Desktop)
  31.  
  32. Microsoft® Word 2010 (Virtual Desktop)
  33.  
  34. Supplemental Resource
  35.  
  36. Microsoft. (2010). Microsoft® Project 2010. Hoboken, NJ: Wiley.
  37.  
  38. All electronic materials are available on the student website.
  39.  
  40.  
  41.  
  42.  
  43.  
  44.  
  45. Week One: Project Management
  46.         Details Due     Points
  47. Objectives      1.1     Define project and the project life cycle.
  48. 1.2     Explain the components of a project charter.
  49. 1.3     Demonstrate understanding of project objective and scope management.           
  50. Readings        Read Ch. 1, “The Nature of Information Technology Projects”, of Information Technology Project Management: Providing Measureable Organizational Value.
  51. Read Ch. 3, “Developing the Project Charter and Baseline Project Plan”, of Information Technology Project Management: Providing Measureable Organizational Value.
  52. Read Ch. 5, “Defining and Managing Project Scope”, of Information Technology Project Management: Providing Measureable Organizational Value.
  53.  
  54. Read the Week One Read Me First.
  55. Read this week’s Electronic Reserve Readings  Weekly 
  56. Participation   Participate in class discussion.        4 out of 7      2
  57. Discussion Questions    Respond to weekly discussion questions - 100 words minimum      Day 3   2
  58. Weekly Summary  Respond to weekly summary - 300 words minimum   Day 7   1
  59. Non-graded Activities and Preparation
  60.         Ensure you have access to the required software:
  61.  
  62. •     Microsoft® Project 2010
  63. •     Microsoft® Visio® 2010
  64. •     Microsoft® Excel® 2010
  65. •     Microsoft® Word 2010
  66.  
  67. Note. The Virtual Desktops can be accessed on the student website              
  68. Learning Team Instructions      Create the Learning Team Charter.
  69.  
  70. Complete a 12- to 16-page paper. Include the following components in the paper:
  71.  
  72. Choose a project involving an IT requirement with multiple tasks and human resources. This project must come from a business situation—for example, hardware procurement and installation, network acquisition, implementation, or expansion—in which each Learning Team member contributes background details.
  73.  
  74. Project Charter (Due in Week Two)
  75.  
  76. This is a consolidated source of information which lays the foundation for successful completion of any project by identifying your project vision and communicating the overall approach for a project to all key stakeholder audiences.
  77.  
  78. At a minimum the charter will contain the following:
  79.  
  80. •     Background of the organization and any information or statement of needs that helps explain how the project came to be
  81.  
  82. •     Goals and objectives of the project in language that is both concise and explanatory
  83.  
  84. •     Project scope delineated so that all parties involved are aware of what the project includes as well as what it does not
  85.  
  86. •     Budgetary limitations
  87.  
  88. •     Explanation of sponsors, stakeholders, and as well as how the project team is structured so that there will be no confusion concerning roles and responsibilities
  89.  
  90. •     Project approach your team intends to take to fulfill meeting deliverables of the project
  91.  
  92. Write 3 to 4 pages on your findings.
  93.  
  94. Project Schedule (Due in Week Three)
  95.  
  96. This is the core of any project plan used to communicate what tasks are needed and the order of sequence to be done to meet deadlines and deliverables.
  97.  
  98. At a minimum the section will contain the following:
  99.  
  100. •     Business requirements document (BRD) that provides additional details regarding the expectations (such as user, system, and functional) that must be met for achieving project goals
  101.  
  102. •     Work breakdown structure (WBS) showing discrete work tasks and grouped hierarchically that helps to organize and define the total work scope of the project
  103.  
  104. Write 3 to 4 pages on your findings.
  105.  
  106. Project Costing (Due in Week Four)
  107.  
  108. The allocation and cost of resources need to be carefully monitored if a project is to be delivered on-time and on-budget.
  109.  
  110. At a minimum this section will contain the following:
  111.  
  112. •     Allocation of resources to project tasks (both labor and material)
  113. •     Cost estimates for project resources
  114. •     Gantt diagram showing duration estimates for all tasks and their sequencing (including precedence relations) and highlighting any critical path(s) arising from task dependencies ultimately determining the minimal duration of a project
  115.  
  116. In addition summarize any relevant facts about the project duration, number or type of resources, critical task sequencing, or how duration estimates were arrived at, and any financial implications (for example, budget or cost reports of the project as well)
  117.  
  118. •     Develop a baseline for your project plan so that all future variances are captured.
  119.  
  120. Write 3 to 4 pages on your findings.
  121.  
  122. Project Evaluation and Control (Due in Week Five)
  123.  
  124. A project must be executed effectively and with minimal waste to establish confidence. A plan for performance measurement requires identifying which critical element should be measured, how they are measured, and when they are measured to communicate if the project is on track.
  125.  
  126. At a minimum the section will contain the following:
  127.  
  128. •     Measurable objectives identified as milestones on the Gantt chart
  129.  
  130. •     Risk mitigation strategy for analyzing and reporting unplanned changes as well what procedures you will plan to implement for handling change control issues
  131.  
  132. •     Description of project reporting regarding the on-going evaluation and status of project efforts to stakeholder and participants on the project team
  133.  
  134. •     Method for determining whether the project has met its objectives and how the project is terminated
  135.  
  136. •     Write 3 to 4 pages on your findings.
  137.  
  138. Prepare a 10- to 12-slide Microsoft® PowerPoint® presentation of the entire Learning Team Project, as completed in Weeks Two, Three, Four, and Five.
  139.                
  140. Individual Assignment
  141.  
  142. Project Proposal        Consider the following scenario:
  143.  
  144. You have been hired by a large company with branch offices around the country to assist with rollout of a new companywide compliance system.
  145.  
  146. While initially the focus was on implementation of the technology, it was found that success will require at least 10 hours of training for all managers across the country on both the use of the new platform as well as a host of new compliance policies being introduced.
  147.  
  148. Of the options discussed, it was generally agreed than the training should be hands-on and conducted in person at a central location. This will obviously require getting organizational buy in as not all managers are going to be willing to commit to taking time out from their normal responsibilities just for some training.
  149.  
  150. In addition, such large scale centralized training has not been done before by this company; therefore, the CEO wants feedback from participants to evaluate the effectiveness of any training sessions.
  151.  
  152. As a result, your manager has given you the responsibility to develop an outline for a proposed project that would meet this upcoming need.
  153.  
  154. Submit a 2- to 3-page memo that does the following:
  155.  
  156. •     Names the project
  157. •     Briefly describes the project
  158. •     Identifies potential stakeholders directly or indirectly involved
  159. •     Specifies the overall objective and any outcomes for this project
  160. •     Details how success will be evaluated
  161. •     Highlights what is needed to ascertain the measurable organizational value (MOV) of this project.
  162.  
  163. You will need to make some assumptions (it is even encouraged) but the assumptions must be documented.  Day 5   15
  164.  
  165.  
  166.  
  167.  
  168.  
  169. Week Two: Project Time Management
  170.         Details Due     Points
  171. Objectives      2.1     Explain the relationship between the project charter and project plans.
  172. 2.2     Explain the relationship between project plans and time management.
  173. 2.3     Compare and contrast work breakdown structure, Gantt charts, program evaluation review technique, and critical path method.            
  174. Readings        Read Ch. 6, “The Work Breakdown Structure and Project Estimation,” of Information Technology Project Management: Providing Measureable Organizational Value.
  175.  
  176. Read Ch. 2, “Introduction,” and “The Project Life Cycle and IT Development,” of Information Technology Project Management: Providing Measureable Organizational Value.
  177.  
  178. Review articles found in the search criteria in the Electronic Reserve Readings.
  179.  
  180. Read the Week Two Read Me First.               
  181. Participation   Participate in class discussion.        4 out of 7      2
  182. Discussion Questions    Respond to weekly discussion questions - 100 words minimum      Day 3   2
  183. Weekly Summary  Respond to weekly summary - 300 words minimum   Day 7   1
  184. Learning Team
  185.  
  186. Project Charter Choose a project involving an IT requirement with multiple tasks and human resources. This project must come from a business situation—for example, hardware procurement and installation, network acquisition, implementation, or expansion—in which each Learning Team member contributes background details.
  187.  
  188. This is a consolidated source of information which lays the foundation for successful completion of any project by identifying your project vision and communicating the overall approach for a project to all key stakeholder audiences.
  189.  
  190. At a minimum the charter will contain the following:
  191.  
  192. •     Background of the organization and any information or statement of needs that helps explain how the project came to be
  193.  
  194. •     Goals and objectives of the project in language that is both concise and explanatory
  195.  
  196. •     Project scope delineated so that all parties involved are aware of what the project includes as well as what it does not
  197.  
  198. •     Budgetary limitations
  199.  
  200. •     Explanation of sponsors, stakeholders, and as well as how the project team is structured so that there will be no confusion concerning roles and responsibilities
  201.  
  202. •     Project approach your team intends to take to fulfill meeting deliverables of the project
  203.  
  204. Write 3 to 4 pages on your findings.    Day 7   5
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  238.  
  239. Individual Assignment
  240.  
  241. Project Task-List       You have been tasked with the project of organizing a company offsite 2-day training session in which people are brought in from different parts of the country. This entails everything from preparation, accommodations, and facilities.
  242.  
  243. Submit a 2- to 3-page executive memo summarizing the project's objective, any scoping boundaries used to define the project, and relevant facts about the tasks or resources.
  244.  
  245. •     Identify all related tasks and resources needed to complete this project.
  246. •     Highlight or specify any measurable deliverables relating to your project.
  247.  
  248. Attach a task list with assigned resources from a Microsoft® Project file that supports what you have outlined in your memo.   Day 5   10
  249.  
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  284.  
  285. Week Three: Project Cost and Quality Management
  286.         Details Due     Points
  287. Objectives      3.1     Apply project budgeting and cost management controls.
  288. 3.2     Explain project quality management.
  289. 3.3     Explain resource planning and allocations.             
  290. Readings        Read Ch. 7, “The Project Schedule and Budget,” of Information Technology Project Management: Providing Measureable Organizational Value.
  291.  
  292. Read Ch. 9, “Project Communication, Tracking, and Reporting,” of Information Technology Project Management: Providing Measureable Organizational Value.
  293.  
  294. Review articles found in the search criteria in the Electronic Reserve Readings.
  295.  
  296. Read the Week Three Read Me First.             
  297. Participation   Participate in class discussion.        4 out of 7      2
  298. Discussion Questions    Respond to weekly discussion questions - 100 words minimum      Day 3   2
  299. Weekly Summary  Respond to weekly summary - 300 words minimum   Day 7   1
  300. Learning Team Instructions
  301.  
  302. Project Schedule        This is the core of any project plan used to communicate what tasks are needed and the order of sequence to be done to meet deadlines and deliverables.
  303.  
  304. At a minimum the section will contain the following:
  305.  
  306. •     Business requirements document (BRD) that provides additional details regarding the expectations (such as user, system, and functional) that must be met for achieving goals of the project
  307.  
  308. •     Work breakdown structure (WBS) showing discrete work tasks and grouped hierarchically that helps to organize and define the total work scope of the project
  309.  
  310. •     Write 3 to 4 pages on your findings.    Day 7   5
  311. Individual Assignment
  312.  
  313. Project Budget  The project for the company offsite 2-day training session has been given a preliminary go-ahead. However a budget needs to be submitted for approval.
  314.  
  315. Write a 2- to 3-page memo explaining the financial implications of your project that does the following:
  316.  
  317. •     Adds costs estimates to your resources (both labor and material) – Refer to websites like the United States Department of Labor for estimates.
  318.  
  319. •     Adds estimates for all task duration and sequencing of tasks (including precedence relations)
  320.  
  321. •     Summarizes any relevant facts about the project duration, number or type of resources, critical task sequencing, and how duration estimates were arrived at
  322.  
  323. •     Highlights if there are any milestones for your project
  324.  
  325. Include a Microsoft® Project Gantt chart, as an attachment, showing the WBS of tasks (with dependencies) and task sequences, along with any budget or cost reports to support your memo..      Day 5   10
  326.  
  327.  
  328.  
  329.  
  330. Week Four: Project Human Resources and Procurement Management
  331.         Details Due     Points
  332. Objectives      4.1     Explain project human resources management.
  333. 4.2     Explain procurement management.
  334. 4.3     Identify methods for making adjustments to project schedules.          
  335. Readings        Read Ch. 4, “The Human Side of Project Management,” of Information Technology Project Management: Providing Measurable Organizational Value.
  336.  
  337. Read Ch. 12, “Project Procurement Management and Outsourcing,” of Information Technology Project Management: Providing Measurable Organizational Value.
  338.  
  339. Read Ch. 13, “Leadership and Ethics,” of Information Technology Project Management: Providing Measurable Organizational Value.
  340.  
  341. Review articles found in the search criteria in the Electronic Reserve Readings.
  342.  
  343. Read the Week Four Read Me First.              
  344. Participation   Participate in class discussion.        4 out of 7      2
  345. Discussion Questions    Respond to weekly discussion questions - 100 words minimum      Day 3   2
  346. Weekly Summary  Respond to weekly summary - 300 words minimum   Day 7   1
  347.  
  348. Learning Team
  349.  
  350. Project Costing The allocation and cost of resources need to be carefully monitored if a project is to be delivered on-time and on-budget.
  351.  
  352. At a minimum this section will contain the following:
  353.  
  354. •     Allocation of resources to project tasks (both labor and material)
  355. •     Cost estimates for project resources
  356. •     Gantt diagram showing duration estimates for all tasks and their sequencing (including precedence relations) and highlighting any critical path(s) arising from task dependencies ultimately determining the minimal duration of a project
  357.  
  358. In addition summarize any relevant facts about the project duration, number or type of resources, critical task sequencing, or how duration estimates were arrived at, and any financial implications (for example, budget or cost reports of the project as well)
  359.  
  360. •     Develop a baseline for your project plan so that all future variances are captured.
  361.  
  362. Write 3 to 4 pages on your findings.    Day 7   5
  363. Individual Assignment
  364.  
  365. Project Controls        The company offsite 2-day training session project is about ready to enter the execution phase. However, management has a history of being surprised with projects that finished over-budget, did not adhere to the timeline, evinced waste of resources, or did not meet expectations.
  366.  
  367. Address your strategy for the following in a 2- to 3-page memo to gain their confidence in your project management abilities:
  368.  
  369. •     Analyze and report unplanned changes
  370. •     Evaluate project quality
  371. •     Procedures you plan to implement for handling change control issues
  372. •     How you plan to communicate whether the project is meeting any stated performance and quality objectives        Day 5   10
  373.  
  374.  
  375.  
  376.  
  377.  
  378.  
  379.  
  380.  
  381.  
  382.  
  383.  
  384.  
  385.  
  386.  
  387. Week Five: Project Risk Management
  388.         Details Due     Points
  389. Objectives      5.1     Explain project risk management.
  390. 5.2     Assist in the development of a project plan.
  391. 5.3     Identify means of project evaluation.          
  392. Readings        Read Ch. 8, “Managing Project Risk,” of Information Technology Project Management: Providing Measurable Organizational Value.
  393.  
  394. Read Ch. 11, “Managing Organizational Change, Resistance, and Conflict,” of Information Technology Project Management: Providing Measureable Organizational Value.
  395.  
  396. Review articles found in the search criteria in the Electronic Reserve Readings.
  397.  
  398. Read the Week Five Read Me First.              
  399. Participation   Participate in class discussion.        4 out of 7      2
  400. Discussion Questions    Respond to weekly discussion questions - 100 words minimum      Day 3   2
  401. Weekly Summary  Respond to weekly summary - 300 words minimum   Day 7   1
  402. Learning Team
  403.  
  404. Project Evaluation and Control  Revise and submit all sections of your Learning Team project along with the Week Five section below.
  405.  
  406. It is essential for establishing confidence that a project will be executed effectively and with minimal waste. A plan for performance measurement requires identifying which critical element should be measured, how they are measured, and when they are measured to communicate if the project is on track.
  407.  
  408. At a minimum the section will contain the following:
  409.  
  410. •     Measurable objectives identified as milestones on the Gantt chart
  411.  
  412. •     Risk mitigation strategy for analyzing and reporting unplanned changes as well what procedures you plan to implement for handling change control issues
  413.  
  414. •     Description of project reporting regarding the on-going evaluation and status of project efforts to stakeholder and participants on the project team
  415.  
  416. •     Method for determining whether the project has met its objectives and how the project is terminated
  417.  
  418. Write 3 to 4 pages on your findings.
  419.  
  420. Prepare a 10- to 12-slide Microsoft® PowerPoint® presentation of the entire Learning Team Project, as completed in Weeks Two, Three, Four, and Five.
  421.  
  422.         Day 7   15
  423.  
  424.  
  425. Copyright
  426.  
  427. University of Phoenix® is a registered trademark of Apollo Group, Inc. in the United States and/or other countries.
  428.  
  429. Microsoft®, Windows®, and Windows NT® are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other company and product names are trademarks or registered trademarks of their respective companies. Use of these marks is not intended to imply endorsement, sponsorship, or affiliation.
  430.  
  431. Edited in accordance with University of Phoenix® editorial standards and practices.
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