3. (2)	Which of the below represents business processes you would find in the human resources department?
	Hiring employees
	Enrolling employees in benefit plans
	Tracking vacation and sick time
	All of the above
 (2)	Charles Mott works for a company called VeriSign that acts a trusted third party to verify information. One of Charles' largest clients is CheckMd, which holds and authenticates customer reviews of doctors and dentists online and having a third party validating the reviews is critical to CheckMd's success. What type of authentication technique is VeriSign providing for CheckMD?
	Firewall
	Certificate authority
	Online certificate
	Digital content certificate
	What enables computers to run multiple operating systems and multiple software applications at the same time and creates multiple ‘virtual' machines all on a single computing device?
	Virtualization
	Innovation
	Availability
	Viral computing

)	What is a system that uses computerized advisory programs to imitate the reasoning processes of experts in solving difficult problems?
	Expert system
	Virtual reality
	Neural network
	Genetic algorithm

)	What must you do with antivirus software to make it protect effectively?
	Must never upgrade or change vendors
	Must download a portable button for it to activate
	Must frequently update it to protect against viruses
	All of the above

2)	Which of the below is an advantage for a small business that is considering implementing cloud computing?
	With cloud computing you only pay for what you use so a small business will save money
	With cloud computing increased customer demands can easily be met by internal enterprise architects
	With cloud computing there is not a need for a big investment of capital to access powerful large scale server systems
	With cloud computing it is easier to store, process and analyze information from any location

)	Which of the following demonstrates a company that has implemented a low cost, broad market strategy?
	Neiman Marcus.
	Payless Shoes.
	The Sharper Image.
	Walmart.
2)	What is a facility used to house management information systems and associated components, such as telecommunications and storage systems?
	Call center
	Data center
	Delivery base
	Central center

Which of the following departments is primarily responsible for promoting discounts, attracting customers, and communicating marketing campaigns?
	Accounting and Finance
	Marketing and Sales
	Operations Management
	Human Resources

Which of the following is the main drawback of biometrics?
	It is considered illegal
	It is viewed as an invasion of privacy
	It can be costly and intrusive
	It requires constant monitoring and upgrading
An MIS infrastructure is __________ and ___________.
	Dynamic and static
	Dynamic and continually changing
	A client and a server
	Hardware and software

hich of the following is a benefit of a solid MIS infrastructure?
	Reduces costs
	Improves productivity
	Optimizes business operations
	All of the above

2)	What is the system that focuses on evaluating and improving the processes that include both person-to-person workflow and system-to-system communications?
	Business process management (BPM) systems
	Semistructured systems
	Virtual reality
	All of the above
Which of the following authentication methods is 100 percent accurate?
	Smart card
	Fingerprint authentication
	User ID
	None of the above

applying Porter's three generic strategies, Tiffany & Co. has a competitive scope and cost strategy that is _________.
	Broad market-high cost strategy
	Narrow market-low cost strategy
	Narrow market-high cost strategy
	Broad market-low cost strategy

	Which of the following is a reason for the growth of the World Wide Web?
	The microcomputer revolution
	Advancements in networking hardware
	Web pages being easy to create and flexible
	All of the above

Which of the following is not considered a form of biometrics?
	Iris scan
	Password
	Fingerprint
	Handwriting

hy are Fortune 500 companies engaging in blogging?
	To order supplies
	To review favorite Internet providers
	To gather feedback and share ideas
	To pay employees

Which of the following is an example of a sustaining technology?
	Porsche's faster car
	Intel's low-end microprocessor
	Sony's transistor-based consumer electronics (transistor radio)
	All of the aboveWhich of the following is considered a type of biometrics?
	Voice
	Face
	Iris
	All of the above)
Which cloud computing model offers applications on a pay-per-use basis?
	Infrastructure as a Service
	Platform as a Service
	Software as a Service
	All of the above
Where do organizations typically place firewalls?
	Between a personal computer and the server
	Between a personal computer and a printer
	Between the server and the content filtering software
	Between the server and the Internet

hat are the three business functions an MIS infrastructure supports?
	Supports operations, change, and the environment or sustainability
	Supports operations, customers, and ewaste
	Supports operations, clients, and servers
	Supports information, change, and business continuity planning
ho is a person who is grounded in technology, fluent in business, and able to provide the important bridge between MIS and the business?
	MIS Infrastructure manager
	MIS specialist
	Enterprise architect
	Enterprise manager
2)	DreamWorks Animation Company used which sustainable infrastructure component to complete many of its films including Shrek, Madagascar and Antz?
	Agile computing
	Grid computing
	Cloud computing
	Server computing