Excitement at Zapier

Here’s what excites me:
1. Make Zap templates to help showcase the thousands of ways customers can use Zapier
2. Help train and onboard new support teammates
3. Work with 3rd party partners to track down a tricky situation for a joint customer
4. Work with the product team to develop a new feature based on feedback from customers
5. Work with people to figure out if Zapier can solve a particular workflow or integration challenge they have

And what least excites me:
1. Write and maintain thousands of pages of help documentation
2. Analyze thousands of support tickets to spot trends the product team can use
3. Create video tutorials to help teach users a specific feature or use case
4. Help resolve billing issues for customers over the phone
5. Ghostwrite documentation for partners to publish on their own sites