answers2.csv

broken,cracked,screen,dropped,,,,,,
Please visit a verified retailer to fix your display. ,,,,,,,,,
water,liquid,wine,beer,rain,coke,fanta,steam,drink,spill
"Turn your device off immediately and take out the SIM card, SD card, battery etc. Then leave the phone to dry. You can place the phone in a bag of rice or silica bags or in sunlight. Leave it at least 48 hours then it should work as normal. ",,,,,,,,,
charge ,battery,charger,micro usb,lightning,,,,,
"Put your device on charge for a minimum of 1 hour. Then try turning your phone on. If this does not work, please visit a verified retailer. ",,,,,,,,,
stuck,not responding,froze,frozen,app,application,apps,,,
Uninstall the app and restart the device. Then reinstall the app. It should work now. ,,,,,,,,,
stolen,theft,steal,,,,,,,
"If your device has insurance, contact your insurer. If your device runs on IOS, you can use FindMyiPhone to locate, play a sound on, or remotely erase your iPhone. For more information visit https://www.apple.com/uk/support/icloud/find-my-iphone-ipad-ipod-mac/\nIf you have Android OS, you can use Android Device Manager to locate or play a sound on your phone. For more information, visit https://support.google.com/accounts/answer/6160491?hl=en ",,,,,,,,,
lost,misplace,,,,,,,,
"If your device has insurance, contact your insurer. If your device runs on IOS, you can use FindMyiPhone to locate, play a sound on, or remotely erase your iPhone. For more information visit https://www.apple.com/uk/support/icloud/find-my-iphone-ipad-ipod-mac/\nIf you have Android OS, you can use Android Device Manager to locate or play a sound on your phone. For more information, visit https://support.google.com/accounts/answer/6160491?hl=en ",,,,,,,,,
battery life,capacity,life,on screen time,,,,,,
"If the battery life on your device used to be longer, you may need to replace your battery. If it has always been like this, you should invest in a portable charger. It would be able to charge your phone where ever you are. This would require charging once it has lost its charge. ",,,,,,,,,
slowly,current,voltage,health,,,,,,
"Your device may charge slowly for a number reasons. First, you should try using a different charger as this is the most common reason. If this does not work, please visit a verified retailer. ",,,,,,,,,
sound,audio,ringtone,youtube,sounds,volume,alarm,tone,,
"You may have put your device on silent. To fix this, go to Setting, Sound and uncheck the option Silent. Also make sure that the volume is at an audible level. ",,,,,,,,,
calls,texts,call,text,messaging,signal,data,messages,,
You may have your device in Flight/Airplane mode. Make sure that this is disabled in the settings. Also make sure that you have reception.,,,,,,,,,