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Exetel

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Feb 22nd, 2012
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  1. Exetel has determined that whilst your Mobile Broadband Service has the ability for you to make mobile voice calls, this is not being utilised.
  2.  
  3. The lack of voice call activity results in unsustainable monthly wholesale costs to Exetel.
  4.  
  5.  
  6.  
  7. As our records indicate you are not taking advantage of this feature (mobile voice calls),
  8.  
  9. Exetel formally gives you 30 days’ notice that from the 1st of April 2012, the ability for you to make mobile voice calls from your Exetel Mobile Broadband Service will no longer be possible.
  10.  
  11.  
  12.  
  13. For Exetel to perform this change, it is necessary for your plan to be converted.
  14.  
  15. This will occur as per the following tables.
  16.  
  17.  
  18.  
  19. Please take note of this as some of the plan conversions will result in increased monthly plan charges on your service.
  20.  
  21.  
  22.  
  23. 1. Customers on these plans will be converted to the WBP plan on 1/4/2012, there will no longer be the ability to make mobile voice calls.
  24.  
  25.  
  26.  
  27. Current
  28.  
  29.  
  30. Min Month
  31.  
  32.  
  33. Data rate
  34.  
  35.  
  36. Converted to
  37.  
  38.  
  39. Min Month
  40.  
  41.  
  42. Data rate
  43.  
  44. Plan
  45.  
  46.  
  47. spend
  48.  
  49.  
  50.  
  51.  
  52.  
  53. Plan
  54.  
  55.  
  56. spend
  57.  
  58.  
  59.  
  60.  
  61. WM - A
  62.  
  63.  
  64. $0.00
  65.  
  66.  
  67. $0.015 per MB
  68.  
  69.  
  70. WBP*
  71.  
  72.  
  73. $5.00
  74.  
  75.  
  76. $0.02 per Mb
  77.  
  78. WM - B
  79.  
  80.  
  81. $10.00
  82.  
  83.  
  84. $0.015 per MB
  85.  
  86.  
  87. WBP*
  88.  
  89.  
  90. $5.00
  91.  
  92.  
  93. $0.02 per Mb
  94.  
  95. WM - C
  96.  
  97.  
  98. $5.00
  99.  
  100.  
  101. $0.015 per MB
  102.  
  103.  
  104. WBP*
  105.  
  106.  
  107. $5.00
  108.  
  109.  
  110. $0.02 per Mb
  111.  
  112. WM - D
  113.  
  114.  
  115. $15.00
  116.  
  117.  
  118. $0.015 per MB
  119.  
  120.  
  121. WBP*
  122.  
  123.  
  124. $5.00
  125.  
  126.  
  127. $0.02 per Mb
  128.  
  129. WP160
  130.  
  131.  
  132. $5.00
  133.  
  134.  
  135. $0.02 per MB
  136.  
  137.  
  138. WBP*
  139.  
  140.  
  141. $5.00
  142.  
  143.  
  144. $0.02 per Mb
  145.  
  146. WP762
  147.  
  148.  
  149. $5.00
  150.  
  151.  
  152. $0.02 per MB
  153.  
  154.  
  155. WBP*
  156.  
  157.  
  158. $5.00
  159.  
  160.  
  161. $0.02 per Mb
  162.  
  163.  
  164.  
  165. 2. Customers on these plans will remain as is, but there will no longer be the ability to make mobile voice calls.
  166.  
  167.  
  168.  
  169. Current & Proposed
  170.  
  171.  
  172. Min Month
  173.  
  174.  
  175. Data rate
  176.  
  177. Plan
  178.  
  179.  
  180. spend
  181.  
  182.  
  183.  
  184.  
  185. WBP*
  186.  
  187.  
  188. $5.00
  189.  
  190.  
  191. $0.02 per Mb
  192.  
  193. WP1*
  194.  
  195.  
  196. $15.00
  197.  
  198.  
  199. $0.02 per Mb
  200.  
  201. WP2*
  202.  
  203.  
  204. $22.00
  205.  
  206.  
  207. $0.02 per Mb
  208.  
  209. WP3*
  210.  
  211.  
  212. $30.00
  213.  
  214.  
  215. $0.02 per Mb
  216.  
  217. WP5*
  218.  
  219.  
  220. $45.00
  221.  
  222.  
  223. $0.02 per Mb
  224.  
  225.  
  226.  
  227. *No ability to make voice calls
  228.  
  229.  
  230.  
  231. This plan conversion will occur on the 1st of April, 2012.
  232.  
  233.  
  234.  
  235. If you wish to consider other plan types than those listed here, please log into your members facility prior to this date to select one of the many other Exetel Mobile Broadband or Mobile Voice plans that may better suit your needs, otherwise, this plan conversion will occur automatically.
  236.  
  237.  
  238.  
  239. If you have any questions about this, please email us at residentialsupport@exetel.com.au
  240.  
  241. Or call 1300 788 141 and select Option 2 to speak to one of our friendly support personnel.
  242.  
  243.  
  244.  
  245. Note: There will be no downtime to your Mobile Broadband Service when the plan conversion is done.
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