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Jun 16th, 2014
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  1. User argash has entered room
  2. Analyst has entered room
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  5. TWCAnalyst>Thank you for contacting Time Warner Cable. At the end of our chat you will be given the option of taking a brief survey. My name is TWCAnalyst and I would be happy to help you.
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  10. TWCAnalyst>Hello!
  11. TWCAnalyst>How may I help you today?
  12. Analyst TWCAnalyst has entered room
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  14. argash>Hey TWCAnalyst
  15. argash>I was wondering if a date had been set for when Round Rock would be getting the announced speed increases?
  16. TWCAnalyst>I will be glad to provide you the information.
  17. TWCAnalyst>Please allow me a moment.
  18. TWCAnalyst>I will check that for you.
  19. argash>thank you
  20. TWCAnalyst>You are welcome.
  21. TWCAnalyst>Thank you for waiting.
  22. TWCAnalyst>I just checked and see that there is no updated about it yet however it will be done in next phase which may take upto 3 - 4 weeks.
  23. argash>ok thank you very much
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