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- Scribd: The World's online Library
- Dear Scribd user,
- Earlier this week, Scribd's Operations team discovered and blocked
- suspicious activity on Scribd's network that appears to have been a
- deliberate attempt to access the passwords of registered Scribd
- users.
- Because of the way Scribd securely stores passwords, our security
- investigation indicates that less than 1% of our users were
- potentially affected by the attack. Unfortunately, our security
- investigation shows that you are among this small percentage of users
- whose password may have been compromised.
- As a precaution to protect your data, we have decided to implement a
- password reset for your account. In addition, if you have used your
- Scribd password on any other services, you should consider the
- password potentially compromised and change your password on those
- services immediately.
- We do not believe that any content stored on Scribd was accessed. We
- also have no evidence that any payment information or any other Scribd
- data was accessed. We believe that the extent of the compromise was
- usernames, emails and encrypted passwords of a subset of our users.
- To err on the side of safety, we have disabled your Scribd password.
- We strongly encourage you to change your password on any other
- services where you might have re-used the same password. To choose a
- new Scribd password, you can use this link to send a password reset
- email:
- http://www.scribd.com/password/email_alert
- We take our responsibility to protect our users' data extremely
- seriously and constantly improve our security infrastructure and
- policies. Following this incident, we have implemented numerous
- additional safeguards. Not only have we taken steps to address the
- specific issues that led to this incident, but we are conducting a
- comprehensive security review and are implementing more general
- measures to enhance security proactively.
- Lastly, we would like to sincerely apologize for our failure to live
- up to our users' expectations in this instance and for the
- inconvenience of asking you to reset your password. Weβre incredibly
- disappointed that this happened and are committed to doing everything
- we can to prevent it from ever happening again. We will work harder
- than ever to ensure that we deserve the trust that our users place in
- us.
- If you have any questions or concerns, please contact us through our
- help and support website, where we will also be posting updates
- related this announcement. Thank you for reading and thanks for using
- Scribd.
- The Scribd Team
- Support | One click unsubscribe | Scribd Inc., 539 Bryant Suite 200,
- San Francisco, CA 94107, USA
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