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  1. Dear Cameron Daniel,
  2.  
  3. Your HostBig! web hosting account has been setup, this
  4. message contains all the details you need to get started.
  5.  
  6. Please read this message fully and print it out or keep a copy
  7. of it in your computer for future reference.
  8.  
  9. Thank you for choosing HostBig!
  10.  
  11.  
  12. 1. Nameserver Settings:
  13. _____________________________________________
  14.  
  15. If you have purchased your domain from us you can ignore
  16. this section, we will set the nameservers automatically.
  17.  
  18. Once you have uploaded your website to our server you need
  19. to contact your domain registrar and set the nameservers
  20. of your domain to ours:
  21.  
  22. 1.nsjet.com
  23. 2.nsjet.com
  24.  
  25. Some registrars require the IP address of our nameservers, they are:
  26.  
  27. The IP address for 1.nsjet.com is 74.55.138.210
  28. The IP address for 2.nsjet.com is 74.55.139.250
  29.  
  30. Please note it can still take 24-48 hours after you set the
  31. nameservers for your domain name to 'propagate' (register
  32. around the Internet) and become fully active, there is nothing
  33. we can do about this, it's just the way the Internet works.
  34.  
  35.  
  36. 2. Master Account information:
  37. _____________________________________________
  38.  
  39. Domain Name: xRadio.us
  40. IP Address: 64.37.52.52
  41. Username: expulsi1
  42. Password: BNUae5N4Bp
  43.  
  44. -This username and password is used for both FTP and Control Panel Login.
  45.  
  46.  
  47. 3. FTP - Uploading your website:
  48. _____________________________________________
  49.  
  50. You can begin to upload files to your domain right now to the
  51. following IP address as the HostAddress in your FTP software:
  52.  
  53. Host Address: 64.37.52.52 or ftp.xRadio.us (after DNS propagates)
  54.  
  55. Directory: /public_html/
  56. Username: expulsi1
  57. Password: BNUae5N4Bp
  58.  
  59. When you connect via FTP to the server make sure you
  60. place all files in the /public_html/ folder and make sure you
  61. have your homepage named index.html (all lower case - change file extension if you understand what this means).
  62.  
  63. Once you have uploaded your files to our server you can view them
  64. using the IP address together with your username, for example:
  65.  
  66. http://64.37.52.52/~expulsi1/
  67. You do need to put the ~
  68.  
  69.  
  70. 4. Cpanel login information:
  71. _____________________________________________
  72.  
  73. The Control Panel (cPanel) is used to configure the features of your
  74. HostBig! account, to log into your cPanel you can use either the IP
  75. address or your domain name followed by :2082, for example:
  76.  
  77. http://64.37.52.52:2082 or http://www.xRadio.us:2082 (after DNS propagates)
  78. Username: expulsi1
  79. Password: BNUae5N4Bp
  80.  
  81. Use the IP address if your DNS has not resolved to this server yet.
  82. The http:// must be present in the address to access port :2082
  83.  
  84. Not sure how to use your cPanel Control Panel?
  85.  
  86. There is also detailed documentation at the cPanel official
  87. website here: http://www.cpanel.net/docs/cpanel/
  88.  
  89.  
  90. 5. Online Site Builder:
  91. _____________________________________________
  92.  
  93. You access the online site builder through the cPanel, see the
  94. icon 'Site Builder' under the software section.
  95.  
  96.  
  97. 6. Email Account Settings:
  98. _____________________________________________
  99.  
  100. Incoming Mail (POP3): mail.xRadio.us
  101. Outgoing Mail *(SMTP): mail.xRadio.us or the SMTP server of your ISP
  102.  
  103. Account Name**: name@xRadio.us
  104. Password**: mail password
  105.  
  106. Ensure 'My server requires authentication' is checked and that
  107. you input your mail Account Name and Password.
  108.  
  109. *We recommend using the SMTP of your ISP for best performance.
  110.  
  111. **The mail Account Name and Password is set by you in the
  112. Email management section of the Control Panel.
  113.  
  114.  
  115. 7. FrontPage Instructions (only if you use Microsoft FrontPage)
  116. _____________________________________________
  117.  
  118. You may be able to publish right away to your server depending on
  119. what version of FrontPage you have.
  120.  
  121. Before DNS propagates:
  122.  
  123. ftp://64.37.52.52/public_html/
  124.  
  125. After your DNS propagates you may publish to your domain name, for example:
  126.  
  127. http://www.xRadio.us
  128.  
  129. Once you have uploaded your files to our server you can view them
  130. using the IP address together with your username, for example:
  131.  
  132. http://64.37.52.52/~expulsi1/
  133. You do need to put the ~
  134.  
  135.  
  136. 8. Support
  137. _____________________________________________
  138.  
  139. In the first instance please open a ticket from here:
  140. http://www.hostbig.com/clients/submitticket.php
  141.  
  142. For live assistance we are available 24 hours a day, 7 days here:
  143. http://www.hostbig.com/contact_hostbig.php
  144.  
  145. -please have the Master Account information and ticket reference to hand
  146.  
  147. _____________________________________________
  148.  
  149. The HostBig! team work hard to provide an efficient and reliable hosting service,
  150. if you are not satisfied with any aspect, please do let us know.
  151.  
  152. Regards
  153.  
  154. Alan Marsden
  155. Customer Services Manager
  156.  
  157. HostBig! - Big Features, Small Price
  158.  
  159.  
  160.  
  161. Email: sales@hostbig.com
  162. Website: www.hostbig.com
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