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Kevia

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Feb 23rd, 2017
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  1. After reviewing your mobile payments service and its promotional materials, we are sorry to inform you that it wasn't approved. Here are some of the possible reasons, why the service may have been rejected: 1) We were not able to find the payment information on your website (if it requires logging in, please provide us with test login details) 2) Your payment information was incomplete or incorrect (https://merchants.fortumo.com/getting-paid/payout-configuration/) 3) Your service doesn't meet the local regulations (https://merchants.fortumo.com/going-live/compliance-information/) in one or more countries 4) The service logic is not clear enough.
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  3. Please also note that the requirements for Premium SMS service type are very strict in most countries and In order to avoid these difficulties, we'd suggest you to use our Cross-Platform service instead. This will guarantee you instant approval for most countries that are under approval at the moment. The approval process in general in much more easier since the payment flow has already been approved by our partners. In addition in many countries the carriers have provided better revenue shares for Cross-Platform service. Check the product itself here: http://fortumo.com/cross-platform-mobile-payments. Help integrating the service can be found from our developers portal: https://merchants.fortumo.com/setup-and-integration/web/.
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  5. Please make the necessary adjustments, modify the service material URL and description on Dashboard if necessary once done, resubmit your service for approval.
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  7. Best regards,
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  9. Ander Fortumo Customer Support http://fortumo.com
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