Aimee: Thank you for choosing Cisco Systems.  How may I assist you today?
Jeremy : Hi - I've been reading about Cisco Cloud Web Security, but I can't understand what it actually does. Can you please explain it in simple terms?
Aimee: I'll be happy to check that for you. Before we continue our conversation, may I just have your complete name and phone number for documentation?
Jeremy : Sure, my name is Jeremy Chase. Phone number is 347-719-1517
Aimee: Thanks. Just for clarification sake, will this be for your company’s use or for your customer?
Jeremy : My Company.
Aimee: I’ll be happy to check this for you but later on I will have one of our CISCO partners call you back for final recommendation and possible product purchase.
Jeremy : Ok.
Aimee: Let me now go and check my resources. While doing this, do you have any other networking upgrade in the next 12 months like access points, routers or switches perhaps that you want me to include in my research for you?
Jeremy : No, thank you. I am just interested in Cisco Cloud Web Security at the moment. I would like to know what it does. How would I implement it at my company?
Aimee: Okay. One moment while I check please.
Aimee: Upon checking, Cisco Cloud Web Security (CWS) provides industry-leading security and control for the distributed enterprise. Users are protected when using Cisco CWS through Cisco’s worldwide threat intelligence, advanced threat defense capabilities, and roaming user protection.
Aimee: It has Real-Time Threat Intelligence which delivers early-warning insights as well as threat and vulnerability analysis with the industry’s largest collection of real time threat intelligence.
Jeremy : Is this software that I install on a machine? It is an appliance I put into a datacenter? How do you actually use it?
Aimee: It also has Zero-Day Threat Protection wherein inbound web traffic is scanned in real time to identify and block untrusted domains.
Aimee: Upon checking, there are 2 types- the cloud base and the hardware.
Aimee: As I mentioned earlier I will have one of our Cisco Partner give you a callback for final recommendation. To send out a callback appointment request; we will need some information like your company’s name, physical address, number of employees and your current job title?
Jeremy : Is this a Turing test?
Aimee: Not really. It's typically a security device for your network, Jeremy.
Jeremy : On that note. Good bye; have a fine day.