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5 things that most excite me and 5 things that least excite

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Aug 27th, 2015
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  1. Top 5 things that most excite me
  2. 1. Analyze thousands of support tickets to spot trends the product team can use
  3. 2. Dig through activity logs to troubleshoot a customer's broken Zap
  4. 3. Manage a support team
  5. 4. Help train and on-board new support teammates
  6. 5. Write and maintain thousands of pages of help documentation
  7.  
  8. Top 5 things that least excite me
  9. 1. Create video tutorials to help teach users a specific feature or use case
  10. 2. Ghostwrite documentation for partners to publish on their own sites
  11. 3. Make Zap templates to help showcase the thousands of ways customers can use Zapier
  12. 4. Respond to Zapier fans on Twitter, Facebook, Reddit, and other 3rd party sites
  13. 5. Help resolve billing issues for customers over the phone
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