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UH OH

By: a guest on May 27th, 2012  |  syntax: None  |  size: 2.83 KB  |  hits: 25  |  expires: Never
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  1. Dear Verizon Online Customer,
  2.  
  3. On (5/26/2012) , your account was reported to have been used in an attempt to gain unauthorized access to another system, or to transmit malicious traffic to another Internet user.
  4.  
  5. It is possible your system may have been infected by a virus or a botnet that is causing this action.
  6.  
  7. Report and/or Logs:
  8.  
  9. (IP HIDDEN) was observed probing for security holes
  10.  
  11. (time zone of log is PDT, which is UTC-07:00, date is MMDD)
  12. log entries are from Cisco netflow, time is flow start time
  13. date.time srcIP srcPort dstIP dstPort proto #pkts
  14. 0916.10:57:00.408 (IP HIDDEN) 60746 (NOT MY IP) 3389 6 1
  15. 0916.10:57:00.729 (IP HIDDEN) 60747 (NOT MY IP) 3389 6 1
  16. 0916.11:05:28.240 (MY IP) 41558 (NOT MY IP) 3389 6 1
  17. 0916.11:05:28.498 (MY IP) 41559 (NOT MY IP) 3389 6 1
  18. 0916.11:05:44.624 (MY IP) 63597 (NOT MY IP) 3389 6 1
  19. 0916.11:07:20.302 (MY IP) 41558 (NOT MY IP) 3389 6 1
  20. 0916.11:07:20.623 (MY IP) 41559 (NOT MY IP) 3389 6 1
  21.  
  22. Please immediately ensure your anti-virus software is properly updated, and then run a full-system virus scan on your computer(s). Follow the removal instructions for any viruses found, as indicated by your anti-virus software.
  23.  
  24. Additional information and removal instructions about viruses and your anti-virus software may be found on the website of your anti-virus software manufacturer.
  25.  
  26. It is difficult to verify the presence of an exact virus which has infected a computer without a full system scan with up-to-date anti-virus software. Therefore, you may wish to contact the Technical Support Department of your anti-virus software manufacturer, should you need assistance with this process, or have any questions or concerns about a possible virus infection.
  27.  
  28. Please be aware of the importance in taking immediate actions to stop further virus related activity. If you are unable to take immediate action, it would be advisable to remove the computer(s) which may be infected from any networks and the Internet connection until it has been properly cleaned. For DSL customers, this may be easily done by unplugging the network cable that connects the computer to the DSL modem, or the telephone line that connects the DSL modem to the telephone jack.
  29.  
  30. Verizon Policy:
  31.  
  32. If you do not take appropriate action to resolve this issue, we will be forced to take further action, which could include the suspension of your service until the issue is resolved, in order to ensure the safety of our network, and the safety of other Internet users.
  33.  
  34. Please carefully review these agreements, which can be viewed at:
  35.  
  36. http://www2.verizon.net/policies/
  37.  
  38. Any future violation will result in further action being taken, up to,
  39. and including, the termination of your service and contact of law enforcement.
  40.  
  41. Sincerely,
  42.  
  43. Verizon Online Abuse
  44. http://www2.verizon.net/policies
  45. http://www.verizon.net/security
  46. Abuse@verizon.net
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