Untitled

System Error

A system error has occurred.

Please try submitting this problem via the Support Request Page

Otherwise, please create a support issue on our support system at http://support.atlassian.com with the following information:

   1. a description of your problem
   2. cut & paste the error and system information found below
   3. attach the application server log file ( /usr/local/jira/data/atlassian-jira.log )

Cause:
java.lang.OutOfMemoryError: Java heap space

Stack Trace: [hide]

java.lang.OutOfMemoryError: Java heap space

Referer URL: http://platypus.connectux.com:8080/secure/Dashboard.jspa

Build Information:
Uptime : N/A
Edition : enterprise
Version : 4.0.2
Build Number : 472
Build Date : Sun Feb 14 00:00:00 CET 2010
Atlassian Partner : null
Installation Type : Standalone
Server ID : BJAZ-JHG9-RYZV-BG3C

Server Information:
Application Server: Apache Tomcat/5.5.28
Servlet Version: 2.4

File Paths:
Location of entityengine.xml: file:/opt/jira402/atlassian-jira/WEB-INF/classes/entityengine.xml
Location of atlassian-jira.log: /usr/local/jira/data/atlassian-jira.log

Memory Information:
Total Memory: 239 MB
Free Memory: 14 MB
Used Memory: 225 MB
Total PermGen Memory: 256 MB
Free PermGen Memory: 140 MB
Used PermGen Memory: 115 MB

System Information:
System Date : Monday, 22 Mar 2010
System Time : 09:01:54 +0100
Current Working Directory : /usr/local/jira/data
Java Version : 1.6.0_12
Java Vendor : Sun Microsystems Inc.
JVM Version : 1.0
JVM Vendor : Sun Microsystems Inc.
JVM Implementation Version : 11.2-b01
Java Runtime : Java(TM) SE Runtime Environment
Java VM : Java HotSpot(TM) 64-Bit Server VM
User Name : jira
User Timezone : Europe/Amsterdam
User Locale : English (United States)
System Encoding : UTF-8
Operating System : Linux 2.6.26-2-amd64
OS Architecture : amd64
Application Server Container :
Database type : mysql
Database JNDI address : java:comp/env/jdbc/JiraDS
Database URL : Hidden
Database version : 5.0.51a-24+lenny3
Database driver : MySQL-AB JDBC Driver mysql-connector-java-5.1.12 ( Revision: ${bzr.revision-id} )
External user management : OFF
Crowd integration : OFF
JVM Input Arguments : -Djava.util.logging.config.file=/opt/jira402/conf/logging.properties -XX:MaxPermSize=256m -Xms128m -Xmx256m -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.endorsed.dirs=/opt/jira402/common/endorsed -Dcatalina.base=/opt/jira402 -Dcatalina.home=/opt/jira402 -Djava.io.tmpdir=/opt/jira402/temp

Language Info:
Installed languages:    Catalan (Spain)
Chinese (China)
Chinese (Taiwan)
Czech (Czech Republic)
Danish (Denmark)
Dutch (Belgium)
English (UK)
English (United States)
French (France)
German (Germany)
German (Switzerland)
Hungarian (Hungary)
Italian (Italy)
Japanese (Japan)
Norwegian (Norway)
Polish (Poland)
Portuguese (Brazil)
Russian (Russia)
Slovak (Slovakia)
Spanish (Spain)
Turkish (Turkey)
Default language:       English (United States) - System Default

Request Information:
- Request URL: http://platypus.connectux.com:8080/500page.jsp
- Scheme: http
- Server: platypus.connectux.com
- Port: 8080
- URI: /500page.jsp
- Context Path:
- - Servlet Path: /500page.jsp
- - Path Info: null
- - Query String:

Request Attributes
- javax.servlet.forward.request_uri : /secure/admin/jira/ViewLookAndFeel.jspa
- javax.servlet.forward.context_path :
- javax.servlet.forward.servlet_path : /secure/admin/jira/ViewLookAndFeel.jspa
- javax.servlet.forward.path_info : /500page.jsp
- os_securityfilter_already_filtered : true
- jira.request.time.micros : 156
- atlassian.core.seraph.original.url : /secure/admin/jira/ViewLookAndFeel.jspa
- javax.servlet.error.servlet_name : action
- com.atlassian.gzipfilter.GzipFilter_already_filtered : true
- loginfilter.already.filtered : true
- com.atlassian.johnson.filters.JohnsonFilter_already_filtered : true
- jira.webwork.generic.dispatcher : webwork.dispatcher.GenericDispatcher@4d30b83d
- com.atlassian.jira.web.filters.accesslog.AccessLogFilter_already_filtered : true
- javax.servlet.error.message :
- webwork.result : Value stack =========== ===========
- jira.request.username : abhinav
- webwork.request_uri : /secure/admin/jira/ViewLookAndFeel.jspa
- com.atlassian.jira.web.filters.RequestCleanupFilter_already_filtered : true
- javax.servlet.error.request_uri : /secure/admin/jira/ViewLookAndFeel.jspa
- webwork.valuestack.head : com.atlassian.jira.web.action.admin.ViewLookAndFeel@780375c6
- jira.request.id : 32351x8964x1
- jira.webwork.cleanup : false
- javax.servlet.error.status_code : 500
- ASESSIONID : 195wn3k
- jira.request.start.millis : 1269244751509
- com.atlassian.jira.web.filters.ActionCleanupDelayFilter : true
- webwork.view_uri : /secure/admin/jira/views/lookandfeel.jsp
- com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered : true
- jira.request.assession.id : 195wn3k
- __sitemesh__filterapplied : true
- javax.servlet.error.exception : javax.servlet.ServletException: Java heap space

Request Logging
0 log statements generated by this request:

Listeners
 - GreenHopper Listener (com.pyxis.greenhopper.jira.customfields.GreenHopperCTFIndexer)
 - Issue Cache Listener (com.atlassian.jira.event.listeners.cache.IssueCacheListener)
 - Issue Index Listener (com.atlassian.jira.event.listeners.search.IssueIndexListener)
 - Mail Listener (com.atlassian.jira.event.listeners.mail.MailListener)

Services
 - Backup Service (com.atlassian.jira.service.services.export.ExportService)
   - Delay: 720 minutes
   - USEZIP: Zip
   - USE_DEFAULT_DIRECTORY: true
 - Mail Queue Service (com.atlassian.jira.service.services.mail.MailQueueService)
   - Delay: 1 minutes
 - Service Provider Token Remover (com.atlassian.sal.jira.scheduling.JiraPluginSchedulerService)
   - Delay: 480 minutes
   - pluginJobName: Service Provider Token Remover

Plugins
 - Admin Menu Sections 1.0 - Plugin by Atlassian
   - Enabled
 - Apache HttpClient OSGi bundle 4.0 - Plugin by Apache Software Foundation
   - Enabled
 - Apache HttpCore OSGi bundle 4.0 - Plugin by Apache Software Foundation
   - Enabled
 - Atlassian Gadgets OAuth Service Provider Plugin 1.1.2 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Admin Plugin 1.0.8 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Consumer Plugin 1.0.8 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Consumer SPI 1.0.8 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Service Provider Plugin 1.0.8 - Plugin by Atlassian
   - Enabled
 - Atlassian OAuth Service Provider SPI 1.0.8 - Plugin by Atlassian
   - Enabled
 - Atlassian REST - Module Types 1.0.5 - Plugin by Atlassian
   - Enabled
 - Atlassian Template Renderer API 1.0.5 - Plugin by Atlassian
   - Enabled
 - Atlassian Template Renderer Velocity 1.6 Plugin 1.0.5 - Plugin by Atlassian
   - Enabled
 - Atlassian UI Plugin 1.2.4 - Plugin by Atlassian
   - Enabled
 - BND Library 0.0.255 - Plugin by aQute SARL http://www.aQute.biz
   - Enabled
 - Content Link Resolvers Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Custom Field Types & Searchers 1.0 - Plugin by Atlassian
   - Enabled
 - Embedded Gadgets Plugin 1.1.2 - Plugin by Atlassian
   - Enabled
 - FishEye Plugin 3.0.15 - Plugin by Atlassian Software Systems
   - Enabled
 - Gadget Dashboard Plugin 1.1.2 - Plugin by Atlassian
   - Enabled
 - Gadget Directory Plugin 1.1.2 - Plugin by Atlassian
   - Enabled
 - Gadget Renderer Plugin 1.1.2 - Plugin by Atlassian
   - Enabled
 - Gadget Spec Publisher Plugin 1.1.2 - Plugin by Atlassian
   - Enabled
 - GreenHopper 4.3 - Plugin by Atlassian
   - Enabled
 - ICU4J 3.8.0.1 - Plugin by Atlassian Pty Ltd
   - Enabled
 - Issue Operations Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Issue Tab Panels Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Issue Views Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - JDOM DOM Processor 1.0.0 - Plugin by SpringSource
   - Enabled
 - JIRA Activity Stream Plugin 3.0.14 - Plugin by Atlassian
   - Enabled
 - JIRA Bamboo Plugin 4.0 - Plugin by Atlassian Software Systems Pty Ltd
   - Enabled
 - JIRA Footer 1.0 - Plugin by Atlassian
   - Enabled
 - JIRA Gadgets Plugin 4.0.2 - Plugin by Atlassian
   - Enabled
 - JIRA OAuth Consumer SPI Plugin 4.0.2 - Plugin by Atlassian
   - Enabled
 - JIRA OAuth Service Provider SPI Plugin 4.0.2 - Plugin by Atlassian
   - Enabled
 - JIRA REST Plugin 4.0.2 - Plugin by Atlassian
   - Enabled
 - JQL Functions 1.0 - Plugin by Atlassian
   - Enabled
 - JSON Library 20070829.0.0.1 - Plugin by Atlassian Pty Ltd
   - Enabled
 - Joda-Time 1.6 - Plugin by null
   - Enabled
 - Links Hierarchy Reports 0.7.6 - Plugin by Pyxis technologies inc.
   - Enabled
 - Neko HTML 1.9.12.1 - Plugin by Atlassian Pty Ltd
   - Enabled
 - Portlets Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Preset Filters Sections 1.0 - Plugin by Atlassian
   - Enabled
 - Project Panels Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Project Role Actors Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - ROME, RSS and atOM utilitiEs for Java 1.0 - Plugin by Sun Microsystems
   - Enabled
 - ROME: RSS/Atom syndication and publishing tools 0.9.0 - Plugin by SpringSource
   - Enabled
 - RPC JIRA Plugin 4.0.2-1 - Plugin by Atlassian
   - Enabled
 - Renderer Component Factories Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Renderer Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Reports Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Shared Application Access Layer API 2.0.14.1 - Plugin by Atlassian
   - Enabled
 - Shared Application Access Layer JIRA Plugin 2.0.14.1 - Plugin by Atlassian Software Systems
   - Enabled
 - Top Navigation Bar 1.0 - Plugin by Atlassian
   - Enabled
 - User Format 1.0 - Plugin by Atlassian
   - Enabled
 - User Navigation Bar Sections 1.0 - Plugin by Atlassian
   - Enabled
 - User Profile Links 1.0 - Plugin by Atlassian
   - Enabled
 - View Project Operations Sections 1.0 - Plugin by Atlassian
   - Enabled
 - Web Resources Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Webwork Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Wiki Renderer Macros Plugin 1.0 - Plugin by Atlassian
   - Enabled
 - Workflow Plugin 1.0 - Plugin by Atlassian
   - Enabled