server_script.js madalWindow

(() => {
    if (!Object.keys(input).length) {
        return;
    }

    if (input.action === 'INIT') {
        data.translations = getTranslations();
    }

    if (input.action === 'CREATE') {
        const selectedTemplate = new SimpleRecord('itsm_change_request_template');
        selectedTemplate.get(input.template.database_value);

        const changeRequest = createRecordByTemplate(
            input.template.display_value,
            'itsm_change_request',
            input.inquiryAttributes
        );
        if (!changeRequest.sys_id) {
            return ss.addErrorMessage(`Change request not created. Errors ${changeRequest.getErrors().join()}`);
        }

        const changeTaskTemplate = new SimpleRecord('itsm_change_request_template');
        changeTaskTemplate.addQuery('table_id.name', 'itsm_change_task');
        changeTaskTemplate.addQuery('created_from_change_request', selectedTemplate.created_from_change_request);
        changeTaskTemplate.query();

        const errors = [];
        while (changeTaskTemplate.next()) {
            const changeTask = createRecordByTemplate(
                changeTaskTemplate.name,
                'itsm_change_task',
                input.inquiryAttributes,
                changeRequest.sys_id
            );
            if (!changeTask.sys_id) {
                errors.push(changeTask.getErrors().join(', '));
            }
        }
        if (!errors.length) {
            ss.addErrorMessage(errors.join(''));
        }
        ss.setRedirect(`/record/itsm_change_request/${changeRequest.sys_id}`);
    }
})();

function getTranslations() {
    const sm = new SimpleMessage();

    return {
        template: sm.getMessage('Template'),
        create: sm.getMessage('Create'),
        annotation: sm.getMessage('Create Change Request'),
        skip: sm.getMessage('Skip'),
        errorMessage: sm.getMessage('Select template to use it!'),
    };
}

function createRecordByTemplate(templateName, taskTableName, inquiryAttributes, taskParentId = null) {
    const template = new SimpleTemplate(templateName);
    const record = new SimpleRecord(taskTableName);
    template.applyTo(record);
    const recordAttributes = Object.keys(record.getAttributes());

    for (const fieldName in inquiryAttributes) {
        if (
            inquiryAttributes[fieldName] ||
            recordAttributes.includes(fieldName) ||
            fieldName !== 'subject' ||
            fieldName !== 'description'
        ) {
            record[fieldName === 'sys_id' ? 'related_inquiry' : fieldName] = inquiryAttributes[fieldName];
        }
    }

    if (!taskParentId) {
        record.work_notes = `From User Query
        Subject: ${inquiryAttributes.subject}
        Description: ${inquiryAttributes.description}`;
    }

    if (!record.contact_type) {
        record.contact_type = '10';
    }

    if (!record.caller) {
        record.caller = ss.getUserID();
    }

    if (!!taskParentId) {
        record.parent_id = taskParentId;
    }
    record.insert();

    return record;
}